Fill out the form to join Netatmo’s Satisfaction Guarantee Programme. You must first have purchased and used your product for at least 100 days. After trying it, you can choose to keep or return the product within 180 days of the activation date.
If you are not completely satisfied with your Netatmo product, you can request a refund. Once our team has confirmed that you are eligible, return the product in its box, with all its accessories, at your own expense.
Once we have received your product, our after-sales team will check that everything is in order. If everything is in order, you will receive a refund within 4 weeks following the approval of your request.
We can help you with any issues you might have with your Netatmo products.
You can return your product up to 180 days after purchase.
Not satisfied? You will be refunded within 4 weeks.
As a thank you for the trust you place in us, we’ve developed our Satisfaction Guarantee Programme,
which lets you activate and try our products for 100 days. If at the end of this period you are not completely satisfied, you can contact our support team or return your product to us and receive a full refund.
Our customers’ loyalty and trust are of the utmost importance to us. Your feedback helps us develop and improve our technologies and product range to ensure your satisfaction.
If you have any questions about your product or have difficulty installing it, please contact our Support team via chat or email (info@respondet.com)
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